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Jama Connect

Jama Connect

Overview

What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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Recent Reviews

Jama Connect Review

9 out of 10
April 08, 2024
Incentivized
Jama Connect is used in our company as a repository for requirements, product risks and test cases testing the requirements.<br>Jama helps …
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My Review

8 out of 10
February 16, 2024
Incentivized
We use Jama Connect to create, review, and manage relationships among needs, requirements, use conditions, design V&V test docs, and risks …
Continue reading

Jama review

10 out of 10
March 27, 2023
Incentivized
Jama is used for Requirements Management and Test Plan Management across a few different Business Units in the company I work for. While …
Continue reading
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What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Jama Connect?

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Jama Connect® requirements management software is used to minimize the risk of defects, rework, cost overruns, and recalls in fields such as fuel cells, electrification, space, software-defined vehicles, and surgical robotics. Jama Connect enables engineering organizations to manage their development processes by leveraging Live Traceability™ across tools to measurably improve outcomes. The company states its customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.

The #1 problem managing the product development process is identifying risk early across siloed teams and tools.

Jama Connect® is designed to improve product requirement quality, auto-detects product development risk, and measurably increases performance across multi-disciplinary teams developing products, systems, and software — while still allowing the use of their tools of choice. With Jama Connect, teams can identify in real time:
Poorly written requirements with recommended improvements
Missing, changed, or late requirements
Gaps in verification and validation test coverage
Changes made in one engineering discipline that impact others

Product, Systems, and Software Development Teams that Use Jama Connect Perform Better.

With Jama Software's proprietary Traceability Scores™, teams can measure traceability to improve quality and accelerate time to market.

Jama Connect enables these six critical things for development success:
  1. Intelligently improve requirements
  2. Bring all collaboration and reviews online
  3. Unify test case management
  4. Auto-detect development risk
  5. Maintain product state across tools
  6. Manage product complexity and scale

Jama Connect Screenshots

Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements Management

Jama Connect Videos

Jama Connect Integrations

Jama Connect Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

Polarion ALM, codeBeamer ALM, and Digital.ai TeamForge are common alternatives for Jama Connect.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of Jama Connect are from Enterprises (1,001+ employees).

Jama Connect Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)70%
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Reviews and Ratings

(151)

Attribute Ratings

Reviews

(1-25 of 41)
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April 08, 2024

Jama Connect Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is used in our company as a repository for requirements, product risks and test cases testing the requirements.<br>Jama helps to identify sub requirements that are not linked to any parent requirements. It also helps to generate the verification and validation protocols on the fly after allowing the user to pick the required test cases. Other custom reports are used to generate the requirements documents, risks documents and traceability documents that show the tracing of requirements to their test evidence.
  • Identify orphan sub-requirements that are not linked to any parent requirement.
  • Identify requirements with no test cases associated.
  • Generate custom reports showing tracing between various levels of requirements and tracing of requirements to testing evidence.
  • Concurrent revision of requirements, risks and test cases in different projects
  • Syncing of deleted entities (like requirements and test cases) from child project to master project has to be done manually. There is no provision of automatic syncing of deleted entities back to master project.
Jama Connect has many good features that help with requirements, risks and test cases management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect has been invaluable to our organization as a common place to host our product's specifications (user needs, system and module requirements, system interface), testing (test cases and traceability), as well as risk management documentation. All of our recent projects make use of Jama Connect and is used by the majority of our engineers.
  • Traceability from user needs to system requirements, system requirements to system tests and module requirements, module requirements to module tests
  • Ability to create and define items and relationships to enable custom workflows
  • Versioning, keeping track of changes, and locking items
  • Easy way to add comments for each change in the items
  • Cross-project linkage and ability to share items between projects
  • Easy way to create custom templates
Jama Connect has been a great choice for us. After getting setup with the platform, it has been relatively easy and straight-forward to use, from creating new items, sending out items for review, exporting and printing items, seeing traceability, baselining projects, and much more. Having one central location to do work on requirements and testing has been key to keeping organized during development of our products. In fact, we have been recommending Jama Connect to others!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Jama Connect as a requrements tool. Before we had not a well working requirements tool. With Jama Connect we had the chance to build it up propper and clean. Also the support was really helpful. The scope is to have a tool to show up requirements and all the related usecases like tests, etc.
  • Requirements
  • Test Cases
  • development support
  • buyable Database of main requirements like legal ones
  • Downgrade from float creator to Stakeholder
  • less coomplexity with creating requirements (if possible)
in our usecase as an automotiv startup this was very helpful to have the main requirements from absolut high level down to soft- and hardware requirements easily sorted and with a good overview
Eric Zaremski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Jama Connect to manage our IEC 61508 functional safety requirements that are used to certify our products. Jama Connect had an out of the box solution which allowed us to have tools to support all our artifacts and were able to further exploit its customization to support our companies unique processes. All safety and non safety requirements across every engineering function uses the tool in this use case.
  • Intuitive Design
  • Excellent Configuration Managment
  • Robust and controlled Peer Review tool
  • Single page traceability matrix
The biggest scenario where Jama Connect is well suited, was use of the review center. We saved money and time since by utilizing key functions of this tool. For our processes, its important to have a controlled and historic context for our peer reviews to ensure the highest quality requirements. A scenario less suited, is trying to use Jama Connect as a task management solution like Jira or other similar project management tools.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are primarily using Jama Connect as a system of record for our functional and regulatory requirements. Although we do plan to expand its use to include Failure Modes as well as Testing/Validation, in the future.
  • Organization of data
  • Traceability
  • User Friendly UI
  • DFMEA functionality could be improved to mimic a classic "Excel template"
I think Jama Connect does a really good job to house functions, failures, requirements, test plans, and validation reports in a single database with full traceability.
Marcel Bachus | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using JAMA Connect to track our requirements coming from Customer Requirements to our System Requirements and gather all Problems and Changes in development of Car Displays with it. We use it to get proof to our customers of following up on our tests and problem reports. This in conjunction with automated testing and integration of these tests with JAMA.
  • Tracking of issues related to requirements is easy.
  • Storing test results through the API into defined tests
  • Ease of use and understanding for end-users
  • Moving from Projects to Programs, were a program contains several projects. In the car industry you have a program which contains several projects (left/right side driving, with or without touch etc.) Still the same program.
  • Login to simple no 2-factor authentication possible
  • Login has no end-date so no warning of expiration-date on password.
Within the automotive scene there are several areas were JAMA would neatly fit, also with OEM's. Specially to track the requirements with the review central which let's you quickly see what is done and what needs to be done to fulfill the requirements.
March 27, 2024

Perfect for our needs

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Jama Connect for model based system engineering to track our design inputs and outputs. It allows us to trace and manage requirements, risk analysis/DFMEAs, and ultimately test cases and V&V.
  • Straightforward for standard use
  • Romer has been great at helping us when we have questions
  • Tracing is super easy
  • Management tree keeps things very organized
  • Customization of item types is not nearly as robust as other systems like Polarion.
  • Polarion also seems to be better at showing upstream and downstream info directly on the item you have selected. Not just what the trace is, but actual content from that trace.
  • There could be better information on how to create custom exports for those that don't know how to use mail merge.
It's very good for small sized companies that don't have extremely complicated systems models. I could see it struggling to expand to complex systems due to the limitations in customization.
Stephen Czerniej P.Eng, PMP® | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama connect is being used for new projects in our organization and in particular, larger more complicated projects. Business issues to resolve: - requirement traceability - cross timezone communication - stakeholder input and acknowledgement - process improvement and requirement ownership
  • Requirement traceability and relationship flow. There are many different ways to show your coverage, flow of requirements, and where they are in a larger perspective of the project.
  • Review communication through the review engine is particularly well done.
  • Ease of using the system - the ergonomics is excellent. My users have an easy time getting used to working with otherwise complicated structures and organization.
  • The ability to pull information from different angles is excellent. The filters are very useful and other products don't compete here like Visure, Doors, etc...
  • The initial dashboard is very limited in functionality and views. The bar charts and pie charts are useful but quite cumbersome given you have to specify your filters beforehand. This is very important in my opinion as this is the top level summary that 90% of your management will only look at.
  • Coverage explorer - only 150 items at one time. This should be expand to all...
  • Verification and Validation need improvement on being able to package and coordinate test runs, cycles, and platform variations of these items. This is a bit cumbersome and difficult for beginner users to get used to.
  • It is very annoying and counterproductive that the users have to directly click "logout" to open up licenses. Admins can't boot people out of the system actively to fix if someone has to go home. You have to wait for 2hrs + for their license to expire.
  • Create/Edit licenses not defaulting to collaborator licenses is also very annoying for admins especially during very large concept stage input/reading efforts into Jama.
Well suited - requirement writing, decomposition, verification, and validation connection Not well suited - using Jama for project management and creating work packages
February 16, 2024

My Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Jama Connect to create, review, and manage relationships among needs, requirements, use conditions, design V&V test docs, and risks for medical device development. Having a centralized system to manage design input is critical and essential in establishing a robust means to conduct traceability and impact analysis.
  • Flexibility & adaptability
  • Review and feedback management
  • Branching and reuse
  • Complex to export in desired structure & format
  • Better flexibility for test documentation & management
Jama Connect is extremely flexible and offers all necessary features and tools to manage very complex design input use cases but lacks some of the finer touches to generate design output artifacts with appearance of quality and aesthetics without resorting to additional tools or postprocessing.
March 27, 2023

Jama review

Ian Webb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama is used for Requirements Management and Test Plan Management across a few different Business Units in the company I work for. While we've had a fairly long-term relationship with Jama (~8 years), we've only fairly recently adopted it broadly in the organization. Matters involving 'coverage' and 'traceability' have been a long-running concern in our development work and it is on these fronts that we want Jama to improve this for us.
  • Getting Requirements "nailed down." The 'Review Center' is very popular with our users.
  • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
  • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
I'm VERY likely to recommend Jama to a colleague because they'd struggle to get anything done without using it! That's the tool we're using for Req Management now, so I recommend to my colleagues that they get amongst it!
March 24, 2023

Thanks Jama!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Jama to manage our system architecture. This includes all levels of requirements and those trace down to our testing protocols. Jama helps document and track our versions and changes. It also is our main tool for documentation and execution of the V&V process. In the next two quarters, we are also aiming to integrate our FMEAs into Jama Connect as well.
  • Version control
  • Traceability
  • Managing test protocols
  • Test run execution
  • Redlining feature
  • Trace matrix generation
  • Managing versions of a project
Jama is well suited for managing and documenting requirements. The traceability feature to link items to one another upstream and downstream is helpful in seeing how everything fits together. Being able to write test cases and link those to the requirements is helpful as well. It seems to be trickier to produce a neat and easily understandable trace matrix from the links. Redlining and showing different versions to reviewers could also be improved.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Jama Connect to manage our risk and requirement deliverables, as well as, other deliverables within our design control process. This product helps us visualize and maintain (within a live database) our coverage of traces from user and customer needs to our design outputs for a project. It also promotes collaboration within our cross-functional teams for instantaneous feedback.
  • Live traceability
  • Cross-functional collaboration and review
  • Custom reports
  • Obtaining information in a live view from multiple levels upstream or downstream
  • Item-type subscription services and alerts on changes
Jama Connect provides great coverage views on tracing between multiple levels. Having custom reports and working with their engineers helps create templates that suit our document control system needs. We are still investigating implementing medical device verification and validation testing with their test management suite.
March 08, 2023

Jama - satisfied

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Requirement Management
Test Management
Traceability
  • Live traceability between requirement and test case
  • Real time test execution status
  • Review Center
  • Export to Word needs extensive formatting. I hope Jama provide better export functionality
  • Jama cloud has some security issues. We decided stay on-premises
  • Jama cloud does not have a capability to stay on a particular release, and have a frequent releases within a year.
  • It would be nice if floating creator license users can select to access as read only or read/write at login time.
Jama works good if you do not need to generate any word/excel document out of Jama.
March 07, 2023

Jama Connect2All

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Centralised requirements administration to facilitate sector-uniformity
  • Quick marking (and solving) question and issues through comments
  • Intuitive Review module (peer as well as approval)
  • Free Stakeholder licenses help showcase (Jama) Requirements management to involved stakeholders
  • No build-in Company Dictionary/Glossary
  • No easy-to-use visual traceability (e.g. tree-graph)
Jama is well suited for just about all situations. Beside missing some minor functionalities (which are missing in just about all other requirements tools as well), there is nothing to complain about. Support is good and the company is still improving Jama every month.
Score 8 out of 10
Vetted Review
Verified User
Requirements management both at SW and system level. At software level: support the automation process for code auto generation, software test procedures auto generation and Interface Control Documents management. Management of test activities through customised items (as explained in GitHub - jamasoftware-ps/Automated-Testing: Sample code illustrating possible approaches to importing automated test results). At system level: management of Assembly Integration and Verification test activities through test run items.
  • Traceability
  • Reporting
  • Requirements import/export
  • User friendly API
  • More flexibility in creating customised item types (for example: add possibility to use "step"-like tables in a custom way)
  • Even if API is found to be user friendly, testing automation process is not. For example, lack of SW test items that can be automated
Jama Connect is well suited for the management of the system requirements and related verification activities. For management of SW requirements, where automation would be desirable, Jama Connect might be more customizable.
Score 10 out of 10
Vetted Review
Verified User
Product management (marketing) produces a new product proposal in Word doc. We take the document and pull hard requirements out to create an engineering requirements document, adding any missing requirements from the marketing document. Periodically, we export the Jama Connect requirements back to a word document for project management and engineering to work to. Eventually, requirements are exported as excel so the test team can import them into their test case database.
  • Easy to use and configure
  • Super tech support
  • Exporting is done well (templates)
  • Supports complete product (me, hw, fw, sw, etc.). Not just an agile sw tool
  • Upgrading and managing server has been problematic.
  • Sharing requirements (or inheriting) is overly complicated for our use.
Jama Connect is great for a project containing a broad spectrum of disciplines (mechanical, electrical, firmware, software) that needs formal requirements documentation. It is very instrumental in the development of test plans even though we don't do our plans in Jama Connect. It is easy to come up to speed on and simple to work with. Obviously, this is not well suited for a software team wanting to do agile development.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is used across the whole organization for the purposes of requirements management and traceability. Different parts of the organization utilize Jama Connect more heavily or less heavily based on their individual needs. There is also some verification and validation testing that is managed and tracked through the Jama Connect software, but this is much more limited.
  • Collaboration on requirement development.
  • Establishing traceability between elements.
  • Review and approval functions of individual elements.
  • The user interface can be cumbersome and difficult to perform certain tasks efficiently. In particular, mass editing of items is not easy to do--items generally need to be handled on an individual basis.
  • Although individual needs can vary widely, some basic expected functionality is hidden or altogether unavailable.
  • Large projects become very difficult to manage.
Jama Connect is a solid framework for systems engineering that can integrate many design processes into a single tool. At a fundamental level, it is a great tool for handling requirements management and traceability but offers a variety of other features such as risk management and verification and validation. For someone who works in the medical device industry, the tool also complies with CFR requirements for electronic approvals and can be validated for such use.
Sharique Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's being used as the primary requirements management software for processes being implemented across [the] organization. Its primarily being used as a requirements management software for cross-cutting requirements. It's a tool to author, share, review requirements, as well as, ensure the traceability of those. Also, it enables [management of] the test suite for the requirements.
  • Requirements breakdown.
  • Compliance assistance.
  • Increase collabration.
  • Online resources and guides.
  • Web UI can be made intuitive.
It's best suited for large distributed teams [that] are moving to an agile process. It enables large and complex system requirements management easier and efficient. Very much suited for SAFE - scaled agile framework implementation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by our Engineering team and also with clients who we work with. Essentially, it helps us organize tasks and work items. We can break down larger projects in a different manner (agile, etc.) which allows us to clearly assign tasks and report back on items such as workload, backlog, assigned/unassigned, etc.
  • Organize tasks and projects in multiple methodologies (agile, etc).
  • Allow clear task assignments so teams understand their responsibilities and workload.
  • Allow reporting of tasks/workload/etc so the lead/managers/etc can make informed decisions for our team.
  • Integration with other tools is always something that can be improved, although Jama does pretty well with it.
  • Allowing cross-organization task assignments to be easier. You can do this now but it would be nice to find a way to make it more seamless.
Nothing is perfect, but Jama has done a good job of implementing features that are representative of current methodologies. It's easy to get started and not too complex, but it could always be better. I think making use cases available to understand ways to improve our use would be good. Amazon does this with some AWS things where it has use cases of clients who have used a service/product and it can help teams/companies to implement new features, plus do things they may not have thought of before. Basically just examples but with some good details.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We started to Jama Connect since 2020 in some of the product development projects. Managing requirements (including review and approval) now becomes an easier task mainly due to friendly user interface, web based application which is pretty much like visiting a webpage, it is highly configurable, and all features highly linked and easy to navigate. Productivity is apparently improved! We enjoyed it, and now we are trying to use it to manage FMEA cross the entire organization for all teams.
  • Highly integrated features (input, review, communicate, approval)
  • Very responsive
  • Highly configurable to suit business needs
  • To enable instruction/explanation if the mouse is stopped for a certain time (2secs); would like to give people preview of what this is about
Good to manage product requirement for software and hardware and good to manage design and process FMEAs.
Not suitable to manage cases like issues experienced in project development for which we use other tools like Jira.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is mainly focused on product developement in our company. My experience is a bit different since we use it for a customer project.
  • Requirements management
  • Traceability
  • Test management
  • Custom reporting ability on the cloud instance
  • Items getting out of synchronisation and needs manual re-indexation
The fact that Jama Connect is a web-based application is very useful, especially in this new way of working remotely. It is well suited for large projects that are normally hard to manage without speciality tools. The user interface is very intuitive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation.

I definitely recommend other organisations to use this tool.
  • Re using process is easy
  • Uploading the documents and files can be done.
  • We can export our file's and TC's as well
  • Adding new projects in jama along with the TC templates, can be done in minutes
  • We can lock our Test cases and Results as well, which is a good one. So that our data is safe and secured
  • Search results need be improve a lot. Once i tried to find a Test case. But it displayed more than 80k TC's from all the projects
  • Creating filters are bit complicated. Try to make the process easy if possible
  • While exporting the files, I've seen a common issue in all formats, where first 2 pages are blank. I don't know why, but it's waste of cloud storage. Even though it's "KB" it matters
  • Some times I've seen one issue, in very rare conditions. I've authored the TC it took almost 5hrs to author. When i clicked on save & done button. It just kept on loading, i left it for hours. But sadly it didn't saved. 5 hrs of my work was wasted. This issue was faced by multiple people in my company
Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation.

I definitely recommend other organisations to use this tool.
Ryan Youngblood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is being used as a requirements management tool at Varian. We're also using it for test management, DR handling, risk management, and document management.
  • Collaboration between users
  • Review module helps to bring users together and give tools for them to collaborate and approve
  • Having all resources in one place is great for having an easy-to-use and clean DHF
  • Jama Connect is a database of information at it's core. It would be nice to be able to query it like such.
  • It would be nice to be able to write queries to build our own custom reports
Jama Connect is great at what it does, and so far, I have no real complaints about the ways that it has forced our teams to collaborate through the design inputs process and readdress good documentation practices.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
across the whole organization
  • is a repository of project documents with change control
  • allows full tracking for software development
  • allows you to manage everything related to quality tests
  • Filtering can be made more convenient to use
Provides requirement traceability and also versioning, friendly UI.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is the source of truth for requirements within the SKA Organisation (SKAO). We have used internally within SKAO to communicate between Engineering, Operations, and Scientists, but also to do requirement reviews with external consortia, to get their input. We are also using it for requirement flow-down and traceability, and using several report tools. With the SKAO being a non-profit organization, the main goal is delivering maximum value for the system being designed and later implemented, and having an agile way of dealing with requirements helps us.
  • Having access to requirements from everywhere in the world.
  • Requirement reports for document-centric parts of the development.
  • Support for online reviews and discussions.
  • Cloud-based installations don't have full access to all reporting tools.
  • Online reporting templates are not too customizable.
  • Glossaries are not first-class citizens in Jama; it should be possible to link to glossary entries directly from requirements, and vice-versa.
It is a good way of providing a full framework for requirements management which is customizable; however, interoperability functions are not its forte. Support for ReqIF or other formats is not provided out-of-the-box, and would be very welcome. Also, integration with Jira requires a third-party product, but it is an integration that might be worth keeping in-house.
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